13 Apr The Subscription Agreement Italiano
e. Renouncement. The absence of a provision in this agreement does not constitute a waiver. d. Severability. If part of this agreement is deemed unenforceable, the rest will remain fully in force. G. No third-party beneficiaries. There are no third parties to this agreement. 3.3. The customer may extend the acquisition of additional services during the same subscription period to the software license and extend the service`s reach to the date the new Services are added. Each added license subscription expires on the same day as the underlying subscriptions, unless the software purchase agreement with the authorized partner is otherwise available.
2.1 Connection management. Access and use of the Services are limited to the specified number of individual agents authorized on your subscription for the service concerned. You accept and recognize that an agent connection cannot be shared or used by more than one (1) person. However, officer statements can be attributed to new people who replace old ones who no longer need to use the services continuously. You and your agents are responsible for the confidentiality of all agent login information on your behalf. In the absence of a written license from Zendesk that expressly states otherwise, you agree and recognize that you should not use the services, including the API, to circumvent the requirement for an individual agent request for each person who (a) uses the services to interact with end-users; (b) processes data related to interactions with end-users; or (c) processes interaction data from a non-Zendesk service that provides functions similar to those provided by the Services and which, in accordance with this agreement, require a custom agent statement when the services are used for such interaction. In addition, the subscriber should not use the API or software to circumvent the service or agent license restrictions that are imposed in the service`s user interface. If Zendesk finds that your use of a Zendesk service does not comply with this contract or the features and restrictions of service plan on our site, Zendesk reserves the right to charge you a fee and you agree to pay for this use in addition to other remedies available to us.
f. Previews. We can provide insights. Previews are provided “as will be seen,” “with all errors” and “available” and are excluded from the SLAs and all the limited safeguards contained in this agreement.